Join Senior and Disabilities Services for a course that covers the basics. Get an introduction to Alaska Medicaid for long term care. Learn about the Home and Community Based Waiver. Find out who is eligible for one and what help the Waiver provides. We also cover a few resources that are not Waivers.  

The purpose of this training is to provide a clear understanding of documentation and the many purposes it serves. Upon completion of this training, you will receive a certificate of completion. 

This training is a live recording of the November 2023 Care Coordinator Infoshare Meeting. It reviews the purpose of CC contacts, how contact requirements have changed, tips for connecting, and what to do if you can't make a contact. You will also hear practical advice and experiences from care coordinators. Questions and themes were presented live in session that could not be answered live. Answers to those questions are covered in the PDF attachment within the course, Titled: Monthly Care Coordination (Contacts).

To receive a CEH for this course you must watch the video and view the PDF files within the Resources section.

Time to complete course is a minimum of 1 hour.

Community First Choice (CFC) is a service package that helps Alaskan remain independent in their homes. This course explores CFC in the following segments:

  • Introduction to CFC Services 
  • Applying for CFC Services 
  • Requesting and Changing CFC Services

This course is open for all Academy users. Care Coordinators may earn 2 CEHs for this course if they pass the exam with an 80% or higher. 

Need a crash course in PASRR or a refresher? You have come to the right place. PTAC's learning modules are a great way to learn about the PASRR process in depth.

This training is an overview of the changes to Day Habilitation services that will take effect on July 1, 2024. In this video you will find a plain-language breakdown of the changes to definitions, added language, instructions on requesting more than the limit of services, and supporting documents needed to request additional services. 

Implicit Bias: Implicit bias is a form of bias that occurs automatically and unintentionally, that nevertheless affects judgments, decisions, and behaviors. https://diversity.nih.gov/sociocultural-factors/implicit-bias

This course offers care coordinators one hour CEH. 

Although implicit bias affects everyone, it's important to know about it so we can move towards equitable professional relationships with the people and families we serve.  

You will take 2 implicit bias tests on the Harvard University Project Implicit website. These tests are completely confidential. SDS does not receive any results of your tests or any information from the testing website. They each take about 10-15 minutes to complete. Then you will answer 2 self-reflective questions in the Academy course. You are NOT required to report the results of your bias tests.    

Harvard's Project Implicit tests are free, confidential, publicly available, do not gather personal data, and are widely used in training for the social services, education, law enforcement, and health care science fields.   

This is a one hour continued education (1CEH) training covers the changes to the Renewal Certification process after recent regulation changes. The information is relevant to all Personal Care and Home and Community Based Service Providers.  (Including agencies and Individual Care Coordination certification types.)

Specific topics explored include: certification periods, training requirements, and common findings that delay or prevent recertification (and how to avoid them). 

This course will take approximately one hour to complete. For successful completion the learner must engage in the video recordings.


Care Coordinators seeking Continuing Education Hours, finishing this course will give you a certificate worth one hour of Care Coordination CEH. 

This is a Project ECHO video of a presentation for individuals and families about TEFRA. Briefly, TEFRA is Medicaid eligibility for children who experience disability and meet level of care such as that provided in a facility. The child can qualify for Medicaid, outside the income limits of the family/parents/guardian.  

This video walks families through the details of eligibility and application for TEFRA. Presented by Project ECHO 12/22/22.

TEFRA requires a care coordinator. This video DOES NOT equal formal training in being a TEFRA care coordinator.